Privacy policy

Data controller

The controller of data collected onis Lahomodefr, located at 11 Impasse les Arcs, 43000 Aiguilhe, France. For any question relating to your personal data, write to info@lahomodefr.com.

Data collected and purposes

We collect the data you provide when placing an order (name, delivery address, email address, phone number, order history) and technical data generated by your browsing (IP address, browser type, pages viewed). This data is used to process and deliver orders, manage returns and refunds, respond to your requests, and, where consent is required by law, send you commercial information.

Recipients

Your data is accessible to Lahomodefr team members responsible for order processing, as well as to our payment provider, the card networks used for your transaction (Visa, MasterCard), PayPal where selected, and our carriers, strictly to the extent necessary to fulfil your order. We do not sell or rent your data to third parties.

Retention

Order data is retained for the duration necessary to manage the commercial relationship and the accounting and tax obligations arising from it. Marketing data is retained for a maximum of three years from the last contact, unless you withdraw consent.

Your rights

Under the GDPR and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to, and port your data. You can exercise these rights by writing to info@lahomodefr.com. You also have the right to lodge a complaint with the CNIL (Commission nationale de l'informatique et des libertés).

Cookies

The site uses cookies necessary for its operation (cart, session) and, subject to your consent, audience measurement and personalisation cookies. You can change your preferences at any time via the cookie management banner.